Financial Users

Your contribution as a financial user is vital to improve the service rendered by banks and other institutions regulated by the BCRA.

Here you can access the Debtors' Database, search for reported checks, and institutions’ contact information and fees.

You can look through the frequently asked questions or fill in an online form for suggestions, complaints and claims to the BCRA.

Broadly, you can also learn about the requirements to access the forex market and the purchase of US dollars for savings, your rights as financial service user, financial institutions´ duties, recommendations on how to use bank products, an online financial dictionary, and a schedule of bank holidays in Argentina for 2024.