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Access to Public Information Pública

Pursuant to Law No. 27,275, public information involves all such data that liable persons may collect, obtain, manage, control or protect.

Under the provisions set forth in Section 7 (o) of this Law, the BCRA is bound to provide public information.

In this website you will find information regarding active transparency.

  • If the information you are looking for is not available, please fill in this form. If you already did it, you can check the status of your request by entering the request number.
  • Before making a request, please read the Guide on Access to Public Information to learn about response time, possible charges and channels of complaint.
  • The information about your credit situation and your track record fall outside the scope of the Law on Access to Public Information. For details on your credit situation and track record click here. For more information, please read frequently asked questions on Debtors' Database.

Remember that:

Queries, claims, complaints and requests for the BCRA intervention about issues involving users and financial institutions do not fall under the scope of the Law on Access to Public Information. For this reason, please visit the following links related to Financial Users:

Frequently Asked Questions

Officers responsible for Customer Service of::

Banks

Financial Companies

Credit Cards

Reports on Unsettled Claims

Suggestions and Complaints

What does the right to access to public information mean?

The chance to search, access, request, receive, copy, analyze, reprocess, reuse and redistribute on a free basis (section 2 of the Law No. 27,275) any information kept in custody by liable persons (section 7 of theLaw No. 27,275 ).

Who may access to public information?

Any natural or legal person, either public or private, has the right to request and receive public information (section 4 of the Law No. 27,275).

Active transparency

You can find here the most relevant resolutions of public nature adopted by the Board of Directors, Governorship and Superintendence of Financial and Exchange Institutions (SEFyC) as from January 2019.

Procurements, calls for bids and awards made at the Central Bank are available at Procurements and Awards respectively.

Temporary Advances to the National Government (Section 20, BCRA’s Charter)

Financial Institutions

Financial Innovation

Regulations

Monetary Policy

Finance Proceedings

Any information and documents that the BCRA collects and manages is meant to be a reservoir for consultation and recovery either in printed or digital form. Finally, information and documents are filed according to their nature: paper, microfilm or digital form.

Historical documents are kept permanently, while the remaining ones are stored, either in printed or digital form, for 10 years as provided for in section 328 of the Civil and Commercial Code.