HOME | FINANCIAL KNOWLEDGE AND TOOLS
FINANCIAL
KNOWLEDGE
AND TOOLS
FINANCIAL CONSUMER
PROTECTION
Rectification or deletion of data from the Debtors' Center
If you find incorrect information about your credit situation, request the rectification or deletion of your data in the Debtors’ Center
Fraud or Scam Claims
If you detect a transaction that you did not authorize or that is suspicious to you, register your claim for possible fraud or scam here.
Complaints about problems with financial products and services
If you have problems with the use or operation of your banking products or financial services (cards, accounts, ATMs, home banking, among others), start your claim here.
Suggestions and complaints
Tell us your opinion, complaints and suggestions to improve the financial system and the quality of service or attention of the entities.
YOUR RIGHTS
At the Central Bank, we establish rules and supervise that your rights as a user of financial services are respected vis-à-vis banks and other financial institutions.
FINANCIAL EDUCATION
What does financial education mean?
Learn what we mean by financial education, why it is a priority for the Central Bank and how we work with other agencies and organizations to promote it.
Financial education programs
ARE YOU A TEACHER LOOKING FOR
MATERIALS FOR YOUR CLASS?
The BCRA offers educational materials for high schools across Argentina, aimed at helping students develop the skills they need to get started, learn about, and engage with the financial system.
FAQs
Si no encontrás la respuesta que necesitás, podés completar el formulario y enviarnos tu consulta. Con el aporte de las personas usuarias de productos y servicios financieros podemos mejorar el sistema financiero del país.
BEING PART OF THE FINANCIAL WORLD
LATEST NEWS ON FINANCIAL
KNOWLEDGE AND TOOLS
The BCRA implements a new instrument allowing individuals to securely make loan payments
Collection by transfer is a new type of instant transfer that seeks to offer a modern, superior solution based on a rigorous fraud prevention approach
Guidelines and considerations of the UIF and the BCRA on the regulation of the Law of Fiscal Innocence
The modifications introduced by Law 27,799 redefine the link between the taxpayer and the tax administration by establishing that ARCA must presume tax compliance unless proven otherwise.
The BCRA launches a public consultation to improve the methodology for calculating the benchmark exchange rate provided for in Communication A 3500
The initiative seeks to improve the methodology for calculating the benchmark exchange rate to enhance the accuracy, representativeness, and transparency of the indicator.
The BCRA launches a tool that streamlines access to information for exporters of goods
The BCRA launches a tool that provides streamlined, direct, and customized access to SECOEXPO system information