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Financial Inclusion Indicators

We make available the following databases on access to and use of financial services by individuals and micro, small and medium-sized enterprises (MSMEs) in the country.

The data (which come from the information regimes of the financial institutions regulated by this Central Bank and those subject to information requirements) are presented in open formats to be used, modified and shared, with disaggregations at different geographical levels, age groups and gender, among others.

1. Financial Services Access Points

Access points to financial services (PDAs) make up the country’s financial infrastructure. The PDAs include bank branches, Atms (ATM), self-service kiosks (TAS), mobile branches, and complementary financial services agencies (ACSF).

  • 1.1 Access points by type of service unit . CSV
    • 1.1.1 Financial service access points by type . XLSX
    • 1.1.2 Access points to financial services by type and province . XLSX
    • 1.1.3 Financial Services Access Points by Type and Department . XLSX
    • 1.1.4 Points of access to financial services by type and locality . XLSX
  • 1.2 Access points by financial institution and institutional group . CSV
    • 1.2.1 Access points to financial services by entity and type . XLSX
    • 1.2.2 Points of access to financial services by entity, type and province . XLSX
    • 1.2.3 Financial Services Access Points by Entity, Type and Department . XLSX
    • 1.2.4 Points of access to financial services by entity, type and locality . XLSX
  • 1.3 Access points per 10,000 adults
    • 1.3.1 Financial service access points per 10,000 adults by type . CSV / . XLSX
    • 1.3.2 Financial service access points per 10,000 adults by type and province. CSV/ . XLSX
    • 1.3.3 Financial Services Access Points by Type and Department . CSV / . XLSX
    • 1.3.4 Financial Services Access Points by Type and Locality . CSV / . XLSX

2. Holding bank and payment accounts

Account holding indicators indicate the percentage of the adult population with at least one bank account (offered by financial institutions) and/or one payment account (offered by payment service providers). These accounts are used by people to make payments and transfers and to build savings and/or investments

  • 2.1 Holding bank and/or payment accounts
    • 2.1.1 Holding bank and payment accounts. CSV/ . XLSX
    • 2.1.2 Possession of bank and payment accounts by gender . CSV / . XLSX
    • 2.1.3 Possession of bank and payment accounts by age group. CSV/ . XLSX
    • 2.1.4 Holding of bank and payment accounts by province . CSV / . XLSX

3. Electronic means of payment and cash withdrawals

Electronic payment indicators are used to measure people’s behaviour towards the different methods of payment for goods and services and sending money to other people. Electronic means of payment include credit cards, debit cards, electronic transfers of individuals and prepaid cards. Cash withdrawals, through ATMs and extra-bank points (POS), complement the metrics on the payment behavior of the population.

  • 3.1 Number of Trades Per Adult
    • 3.1.1 Electronic means of payment by instrument and channel . XLSX
    • 3.1.2 Cash withdrawals by channel . XLSX
  • 3.2 Amount of Trades Per Adult
    • 3.2.1 Electronic means of payment by instrument and channel . XLSX
    • 3.2.2 Cash withdrawals by channel . XLSX

4. Financing of individuals (PH)

The financing indicators consider all loans granted to individuals by institutions that report to the Central Bank and that are compiled in the database of the Central Debtors (CENDEU). This includes all banks, finance companies and credit and/or purchase card issuers, as well as those other non-financial credit providers that report their debtors.

  • 4.1 PH with financing in total terms
    • 4.1.1 Debtors of the financial system expanded by gender . CSV / . XLSX
    • 4.1.2 Debtors of the expanded financial system by age range . CSV/ . XLSX
    • 4.1.3 Debtors of the expanded financial system by province . CSV / . XLSX
    • 4.1.4 Debtors of the expanded financial system by age range and gender . CSV / . XLSX
    • 4.1.5 Debtors of the expanded financial system by province and gender . CSV / . XLSX
  • 4.2 PH with financing by type of assistance
    • 4.2.1 Debtors of the expanded financial system by type of assistance . CSV / . XLSX
    • 4.2.2 Debtors of the financial system expanded by assistance and gender . CSV / . XLSX
    • 4.2.3 Debtors of the expanded financial system by assistance and age range. CSV/ . XLSX
    • 4.2.4 Debtors of the financial system expanded by assistance and province . CSV / . XLSX
  • 4.3 PH with financing by provider type
    • 4.3.1 Debtors of the expanded financial system by institutional group . CSV/ . XLSX
    • 4.3.2 Debtors of the expanded financial system by institutional group and gender . CSV / . XLSX
    • 4.3.3 Debtors of the expanded financial system by institutional group and province . CSV / . XLSX
    • 4.3.4 Debtors of the expanded financial system by institutional group and age range . CSV/ . XLSX