Contact

The main channels for contacting the BCRA are listed below, sorted by topic. You will find institutional email addresses and, where appropriate, telephone numbers, opening hours and addresses for in-person service.

Front desk

The front desk receives documentation by email or in person, and then forwards it to the relevant area.

– Email: mesadeentrada@bcra.gob.ar
– In-person service: Monday to Friday, from 10 am to 3 pm
– Address: Reconquista 266, ground floor, Autonomous City of Buenos Aires

Questions about the website

For inquiries about information available on this website:

– Email: ayudaenlinea@bcra.gob.ar

Libraries

The libraries of the BCRA provide personalized service by email or in person, by appointment.

– E-mail: biblio@bcra.gob.ar
– Type of service: by email or in person by appointment
– Address: Reconquista 266, Autonomous City of Buenos Aires

Héctor Carlos Janson Numismatic and Historical Museum

Free admission.

– Opening hours: Monday to Friday, from 10 am to 4 pm
– Address: San Martín 216, C1004AAF, Autonomous City of Buenos Aires
– Email: museo@bcra.gob.ar
– Phone: +54 11 4348-3500 / +54 11 4000-1200

Numismatic issuances

For inquiries about the purchase of commemorative issuances:

– Email: emisiones.numismaticas@bcra.gob.ar

Numismatic issuances stand

Stand selling commemorative issuances.

– Opening hours: Monday to Friday, from 10 am to 2 pm
– Address: Reconquista 250, ground floor (entrance at Reconquista 266), C1003ABF, Autonomous City of Buenos Aires

Financial and non-financial institutions

For inquiries about licensing, registries and other issues related to financial and non-financial institutions:

– Email: gerencia.autorizaciones@bcra.gob.ar
– Email: subgcia.autorizacion.enof@bcra.gob.ar

Ensayos Económicos journal

For inquiries about the publication of Ensayos Económicos (Economic Essays):

– Email: ensayos.economicos@bcra.gob.ar

Written communications from court

For inquiries about written communications from court:

– Email: consultaoficios@bcra.gob.ar

“Dr. Raúl Prebisch” Economic Research Annual Award

For inquiries about the Prebisch Award:

– Email: premio.invest@bcra.gob.ar
– Phone: +54 11 4348-3582

Press and media

For press- or media-related inquiries:

– Email: comunicacion@bcra.gob.ar

Financial consumers

Access information and the latest news for financial consumers in the Financial knowledge and tools section. For claims or formal procedures, use the services and procedures available on the Services and procedures section.

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