Your rights and the obligations of banks

In accordance with the rules on “Communication by electronic means for the care of the environment“, all banks must disseminate the following messages in their branches and service spaces, which remind them of the rights of their users and the obligations of banks to their customers:

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In addition, banks must offer you a link on their websites to our website www.usuariosfinancieros.gob.ar, so that you have the information to make your queries, suggestions, complaints and unresolved claims immediately.