Product Bundles: How to Choose and What to Review

The product bundles bundle several banking services. It is important to know what each package includes, how much it costs and what implications it has to cancel a product.

What is a product bundle?

A product bundle is a combination of banking services that are offered together.

Among the services it can include are:

– Savings bank in foreign currency.

– Debit card.

– Credit card.

– Homebanking.

– Insurance or assistance services.

Savings banks in pesos cannot integrate multi-product packages.

There is no obligation to accept all the products in the package: each one must be able to be purchased separately.

What to consider before hiring a package

Before accepting a package:

– Choose only the products you need.

– Don’t accept services you won’t use.

– Check that the contract specifies what it includes, how much it costs and how to unsubscribe.

– Review fees , fees, and interest.

– Compare with other banks to evaluate costs and benefits.

– Check if there are promotions with expiration or costs that may appear later.

Can you unsubscribe a product from the package?

Yes. You can ask for the unsubscribe from a product or service included in the package.

Keep in mind that:

– The decommissioning of a component may imply the loss of profits.

– In some cases, it may lead to the cancellation of the rest of the products associated with the package.

Right to repentance

If you regret having contracted a product or service:

– You have the right to cancel the acceptance within 10 business days from when you received the contract or from when the product/service became available, whichever is later.

– If you did not use the product or service, the cancellation has no cost or generates liability for you.

– If you used it, you can only be charged fees and charges proportional to the time of use.