Law 27,275 defines public information as any information bound parties may create, obtain, control, transform or keep. The purpose of Law 27,275 on Freedom of Information is to allow citizens to exercise their right to access public records, promoting their participation, and ensuring transparency in public affairs. Under Section 7 (o) of this law, the BCRA is bound to provide public information, and complies with this provision.
In this website you will find information regarding active transparency.
For more information, please read the frequently asked questions on the Debtors' Database.
Remember that queries, claims, complaints and requests for the BCRA intervention about issues involving users and financial institutions do not fall under the scope of the Law on Freedom of Information. For this reason, please visit the following links for financial users on this website:
• Frequently asked questions - in Spanish -
• Officers responsible for customer service:
What does the right to freedom of information mean?
Who may submit a freedom of information request?
Any natural or legal person, either public or private, has the right to request and receive public information (Section 4 of Law 27,275).
You can find here the most relevant resolutions of public nature adopted by the Board of Directors, Governorship and Superintendence of Financial and Exchange Institutions (SEFyC) as from January 2019.
Any information and documents that the BCRA collects and manages is meant to be a reservoir for consultation and recovery either in printed or digital form. Finally, information and documents are filed according to their nature: paper, microfilm or digital form.
Historical documents are kept permanently, while the remaining ones are stored, either in printed or digital form, for 10 years as provided for in section 328 of the Civil and Commercial Code.